Windows 7 Computers take time to shutdown for this check your startup services :
Try performing a clean boot to
determine if it resolves the issue.
Performing a Clean Boot:
- Click Start Orb > type msconfig in the
searchbox
- Click msconfig in the search results
- Click the General tab, and click Selective
Startup
- Under Selective Startup uncheck Load Startup
items
- Click the Services tab, check the Hide all
Microsoft Services box, and then click Disable All
- Click OK, and when you are prompted, click Restart.
If the problem does not return while
your computer is in clean boot mode, a background program is likely causing
interference. You can try to determine which background program is causing the
problem while the computer is in clean boot mode.
To try to determine which background
program is causing the problem, start by turning off all drivers, third-party
programs or services, and startup items that load with Windows. Then, if the
problem is resolved, turn back on half of these services to try to isolate the
interfering service. If the problem is not resolved at this point, you will
repeat this process until you have isolated the interfering service. Finally,
if you are able to determine which specific program or service is causing the
problem, contact the program manufacturer to determine whether there is a
solution. You can also disable the program or service to resolve the problem.
Enable half of the Services items:
In this step, you are trying to
isolate which background service is causing the interference with the program.
Start by turning half of the services on and turning half off.
- Click Start Orb > type msconfig in the
searchbox
- Click msconfig in the search results
- Click the Services tab, check the Hide all
Microsoft Services box, and then click to select half of the check
boxes in the Services list, leaving the other half unchecked.
- Click OK, and when you are prompted, click Restart.
Determine whether the problem is
resolved:
If the program works after you
restart your computer, then you know that the interfering service is not among
those services that were turned on. Therefore, it must be among those services
that were turned off.
If the program does not work after
you restart the computer, then you know the interfering service may be among
the services that were turned on.
Now that you have eliminated some
services as the cause of the problem, you can use a process of elimination to
try to determine which service might be causing the problem. You can keep
selectively turning services off or on until you isolate a service that might
be causing the interference. To do this, follow these steps:
Start the program and check whether
the problem is resolved.
If the problem returns, follow these
steps:
- Start the System Configuration Utility.
(msconfig)
- Click the Services tab, and then click to select
the Hide All Microsoft Services check box.
- Click to clear half of the check boxes that you
originally selected in the Services list.
- Click OK, and when you are prompted, click Restart.
Start the program and check whether
the problem is resolved. If the problem returns, one of the services that is
turned on may be causing the interference. Continue to repeat steps, turning
off services to try to isolate a service that is causing the interference. If
you cannot isolate any one service as the cause of the problem, then these
services are likely not causing the interference. If the problem does not
return, then one of the services cleared is causing the interference. To
isolate that service, follow these steps:
- Start the System Configuration Utility. (msconfig)
- Click the Services tab, and then click to select
the Hide All Microsoft Services check box.
- Click to select half of the check boxes that you
originally cleared in the Services list.
- Click OK, and when you are prompted, click Restart.
Start the program and check whether
the problem is resolved. If the problem returns, one of the services that you
selected in step c is an interfering service. Continue to repeat steps, turning
off services until you to isolate the service that is causing interference. If
you find that the services in the Services list are not causing this problem,
go to "Enable half of the Startup items" to try to determine whether
a Startup item is causing the interference. If you were able to isolate a
service as causing the interference with program, go to "Resolve the
problem"
Enable half of the Startup items:
In this step, you are trying to
isolate which Startup item might be causing the interference with the program.
Therefore, start by turning half of
the Startup items on and turning half of the items off.
- Start the System Configuration Utility.
(msconfig)
- Click the Startup tab, and then click to select half of
the check boxes in the Startup list.
- Click OK, and when you are prompted, click Restart.
Determine whether the problem is
resolved:
If the program works after you
restart your computer, then you know that the interfering service is not among
those Startup items that were turned on. Therefore, it must be among those
Startup items that were turned off.
Otherwise, if the program does not
work after you restart the computer, then you know that the interfering service
is among the Startup items that were turned on.
Now that you have eliminated some
Startup items as the cause of the problem, you can use a process of elimination
to try to determine which Startup item might be causing the problem. You can
keep selectively turning Startup items off or on until you isolate a service
that might be causing the interference.
Start the program and check whether
the problem is resolved.
If the problem returns, follow these
steps:
- Start the System Configuration Utility.
(msconfig)
- Click the Startup tab.
- Click to clear half of the check boxes that you
originally selected in the Startup list.
- Click OK, and when you are prompted, click Restart.
Start the program and check whether
the problem is resolved. If the problem returns, one of the Startup items that
are turned on may be causing the interference. Continue to repeat these steps
to isolate. If the problem does not return, then one of the Startup items
cleared previous is an interfering service. To isolate that service, follow
these steps:
- Start the System Configuration Utility.
(msconfig)
- Click the Startup tab.
- Click to clear half of the check boxes that you
originally selected in the Startup list.
- Click OK, and when you are prompted, click Restart.
Start the program and check whether
the problem is resolved. If the problem returns, one of the Startup items that
is turned on may be causing interference. Continue to repeat steps a through d,
turning off Startup items to try to isolate a service that is causing
interference. If you cannot isolate any one Startup item as the cause of the
problem, then these services are likely not causing the interference. If the
problem does not return, then one of the Startup items cleared in step 2 is an
interfering service.
Resolve the problem
If you determined which specific
background program or service is causing the problem, contact the program
manufacturer to determine whether the issue can be resolved. Or, you can
disable the interfering service in the System Configuration Utility. To disable
the service, follow these steps.
- Start the System Configuration Utility.
(msconfig)
- Disable the service.
- Click OK, and Restart
Hope this helps
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